huawei usb file transfer not workinghuawei usb file transfer not working

But I can't find any settings or options on the phone or the computer to browse or transfer files on the phone. Step 1: Power off your Samsung phone. The navigation bar on the left side allows you to sort information by category. Use your Wondershare ID to sign into Filmora and Filmstock. Hence, we dont recommend this. For Mac, there is a different official utility you can download that also includes the USB drivers. We use cookies to improve our site and your experience. If the issue remains unresolved, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance. Right there, scroll down and look for Default USB configuration, then tap it. Free Download. Went into "Settings>Security>more settings>Allow HiSuite to use HBD (turn this function to 'on' position). To recover data from Android phone with broken screen: Step 1. When the phone reboots, it will be in normal mode. 1. Install android transfer software on mac. Why this works: The cable may have some compatibility issue, or it may be working as only a charging cable. Some solutions are manufacturer-specific, while others are common one which you can try. You have managed to transfer data from your Android phone to a computer using the Android USB file transfer process. If that doesn't work, then try enabling USB debugging on your phone. How does a fan in a turbofan engine suck air in? If youre connecting your Huawei to a computer via a USB cable, you can select Transfer files after entering the Use USB to dialog box. In that case we must go to Settings / System / About Phone and About Phone . Transfer photos: Use the Picture Transfer Protocol (PTP) to transfer photos between your phone and computer. Don't worry - in this post, I will help you fix all sorts of Smart Switch not working issues with easy fixes and its best alternative too. Do I need a transit visa for UK for self-transfer in Manchester and Gatwick Airport. Why this works: If any software bug or virus is stopping the Android file transfer, then ODIN mode can resolve it.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'technorms_com-sky-3','ezslot_22',660,'0','0'])};__ez_fad_position('div-gpt-ad-technorms_com-sky-3-0'); When Android file transfer is not working, you should clear the external storage cache. You need to enable USB debugging if it prompts. You can do this using the computer task manager. This part will show you a traditional way to transfer files from Huawei to PC or from PC to Huawei phone by connecting Huawei phone to PC via a USB cable. The USB charging option can be enabled in your phone by tapping on the Charging this device via USB icon. The session can be displayed, changed orientation, frozen, or taken screenshots while you are running it. Please upload bmp, jpg, jpeg, png, or gif files. To run a Non-Root setup using the AirDroid Personal Desktop Client, you must first enable USB debugging on your Android device. On many occasions we blame the mobile, but some adjustments in the options of the device or the mere fact of carrying out a series of checks, will make us find the problem to be able to solve it. Here we shall be using the command in the Command Prompt related to the local group on your computer. If nothing works, you can try downloading KIES on your Windows PC and check if the Android file transfer not working issue resolves. On the new screen, tap on Connect Storage to PC. Click ok to authorize the USB connection. You can purchase USB storage from many different places, both online and offline. I have got a P20 and everything was working right until yesterday that I realised I coundn't transfer files via MTP. Well, you need to check out the device manager to find the MTP drivers as it depends on the manufacturer. The proper path needs to be added in the command prompt actually to transfer the files. To build an Android 6.0 phone, go to Settings. Check whether a USB icon (Safely Remove Hardware icon) displays on the computer taskbar in the lower right corner. Your thread was not approved due to the reason: Your thread has been moved to another section, Your post was reported for suspected violation, Your report has been processed, and related post has been deleted, Your comment has been deleted due to the reason, Submission failed, please try again later, Thank you for your support to Huawei Technologies. Now, click on Airplane modefrom the left panel. Why this works: As mentioned above, the external interfering signal can disturb the MTP and halt Android file transfer. Open the notification panel by swiping down from the top of the screen. How has USB File Transfer changed in Android changed over the years? AirDroid offers many other features like notification mirror, SMS manager, and many more. If you ensure your USB cable is alright, the first thing you need to check is whether you have enabled file transfer feature on your Android device. When connecting a mobile to a USB, the device is frequently unable to charge or be recognized by the computer. The first check should go to the side of the microUSB or USB Type-C port itself, depending on the model of our Huawei mobile. Somehow my OnePlus was recognized by another huawei driver. Another possibility is that our mobile phone appears on the computer as a drive letter, but shows no files. Using a USB storage device is a convenient way to back up important files or transfer large amounts of data between computers. Some users also struggle with how to transfer apps to new phone. An error occurred when inserting the attachment. As if the problem lies in the hardware, no change in the settings or software can start the file transfer.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'technorms_com-large-leaderboard-2','ezslot_3',648,'0','0'])};__ez_fad_position('div-gpt-ad-technorms_com-large-leaderboard-2-0'); Sometimes, the quick restart of the devices can solve the complicated issues for you. Tap Edit on the upper-right side. * 100% Clean & Safe. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If any of these features is being used, other features can't be used at the same time. Install Windows Media Player 11 or later on your computer to view media files on your phone. Well, this is ok if you are using your personal computer and not the one in the office or cafes. Scroll down and look for the Default USB configuration, then tap it. You want a fast connection or you'll be sat waiting If you regularly back up your data over a cable, as I do, USB. By continuing to browse our site you accept our cookie policy. use an USB 2.0 port if your mainboard supports both ports next to a possible type c port. That's it. Check if it allows a file transfer or if the Android file transfer is not working.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'technorms_com-large-mobile-banner-1','ezslot_6',141,'0','0'])};__ez_fad_position('div-gpt-ad-technorms_com-large-mobile-banner-1-0'); Why this Works: If any bug in the software or app is blocking the file transfer, then the restart can fix it. Select files and start transferring. Sometimes when your computer fails to install required device drivers, you can try using the command prompt and resolve the issue. You can turn off airplane mode on both the devices, once you are done with the transfer. Go to Settings, search for and touch Reset network settings, and try transferring files again. Before we can check whether the entries for the reserved DBadapter interface and the Android PCUI adapter are displayed in Device Manager / Ports, we must first check whether they are displayed. Check whether your phone and the computer are properly connected. To share a computer with another person, you must first enable Huawei Share. 2. Connect your USB cable to your phone and the other end to the USB hub. Examine your phone for visible damage, and if it isn't working properly, try a different USB cable and connect it to the . The computer or the Android phone hangs after you plug in. Step 5: Once your phone is connected to the computer, open its storage folder to browse the files you want to transfer.Once you locate the data on your Android phone from your computer, you can either copy or cut depending on whether you wish to have a backup or not.Select a preferred location on your computer storage.On your preferred storage location, paste the copied or cut data. Please delete at least 1 draft to save the new one. Step 2: You then need to place one finger on the notification bar and drag it down. After the connection, you should be able to see the USB icon on the phone screen, specifically at the notification bar. Some popular retailers that sell USB storage include Amazon, Best Buy, and Walmart. You are not a moderator and can't release an activity post. Dialler > *#*#2846579#*#* > Background Settings > USB Port Settings = "Hisuite Mode" (was this already), and the others on that screen. Next, Back Up and Restore options will show on the window. First, try restarting your phone and your computer. Sometimes only your mobile name is displayed, and you need to check out the driver details to confirm if it is an MTP driver. Lastly, check the Android files you want and click "Start Copy" to transfer Android files to computer. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Galaxy S3 is unable to transfer files over USB: "USB device not recognized", Samsung Galaxy Y GT-S5360 file transfer, USB not recognised. 2.1 go to "about-phone" in settings If that doesnt work, try connecting your phone to your computer using a different USB cable. 2. Connect the phone to PC by using the USB cable. Let's clear the File manager cache and try again. Computer doesn't connect or file transfer with USB cable Inspect the USB or charging port . It can also show the phone model and its storage features. Then you can click the Start button to continue. Follow the next steps to activate "Developer Options": Open the menu and access "Settings"; On the "Settings" screen, scroll down to the bottom, and tap "About phone"; Disable the battery saver. 3. I have tried two different USB cables. However when I try to connect it with a usb-c to usb-c cable (Spiegen) it connects and Hisuite pops up. The attachment will be visible after login. Check your pairing settings and select "Connect as media" or "USB storage." Only in this case will the PC determine the Huawei P50 phone as a full-fledged storage medium. Whether it be charging or file transfer, the original USB cable that comes with your mobile phone should be used. It is recommended that you install HUAWEI HiSuite on your computer and connect your phone to the computer via a USB cable. Step #3: Right-click on the selected drive and select Properties. The reason can be anything from small hardware to crucial software problems. Just keep reading to learn more about the various errors ( e.g., smart switch not working) and their fix. When you connect your Android device to the Windows system via USB cable, by default, it selects the No data transferoption. If that doesnt work, try connecting your phone to your computer using a different USB port. If the issue remains unresolved, call the Huawei customer service hotline or back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance. Nickname cannot contain special characters, The nickname is the same as the previous one. You can accessAirDroid via the web interface as well. Now connect your phone (Make sure its unlock) using USB cable and open Android file transfer software on your mac. Although as we say the causes can be several, the common denominator is that our mobile does not recognize the USB connection, that is, we can not even charge the device or connect it to the PC to transfer files. Not the best, but still suitable way to transfer files. Connect your phone to your computer using a USB cable. Alternatively, you can select Transfer files by swiping down from the Notification Panel, tapping Touch for more options, or clicking on the Transfer tab. Select File Transfer in USB Preferences 6. If your device does support USB OTG and software incompatibility is the issue. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. After selecting Transfer files from the Use USB to dialog box, the phone will connect to a computer and you will be able to transfer files. Step 1: Press the Power button + Volume downbutton till the phone shuts down. Learn more about Stack Overflow the company, and our products. The PC will recognize the connected Oppo phone and install the mobile driver automatically. By continuing to browse our site you accept our cookie policy. From the computer, open the file folders of your phone and copy the photos, contacts, videos, music that you need to the computer. Maximum size for each attachment is 10MB (rar,jpg,zip,pdf,war,txt,docx,doc,png,mp3,mp4,xls,xlsx,gif,jpeg are supported). Update the Android Device 5. what are the best software in different categories. Step 3. Unlock your phone and go to Settings > System > Developer options. You may need to change the USB connection mode if you have previously used a USB cable that you purchased separately. #Android #Samsung #macOSHow to fix Android file transfer when he is not working. Refer to the following screenshots for USB connection alerts. Locate and select the device you want to mirror your . The issues in the hardware can cause problems in transferring the files to and from the Android device. Tips and Tricks The phones battery powers the computer, the phones data connection sends and receives files, and the camera takes pictures and transfers them to the computer via PTP or charging only mode. Check out the guide on Device Drivers. Maximum size for each image is 10MB (BMP,JPG,JPEG,PNG, and GIF are supported). Once it opens, navigate to the "View" menu and check the box beside "Show hidden devices" option. One of the most common reasons why we may have a problem with the USB port is that it contains dirt. Step 1: Enable Developer Options Before you can make your phone default to file transfer mode, you'll need to enable the hidden developer options in your system settings. Step 2. We have listed 15 solutions to help fix issues with Android file transferfor Windows. Click here to know more about, Brian Fisher updated on 2022-06-13 09:57:34, Part 1: How to Transfer Android File with USB, Part 2: Troubleshooting on Android USB File Transfer, Part 3: Alternative Solution to Transfer Android Files Freely, Contact Our Support Team to Get Quick Solution >. Now, select "Update . If youre using a USB cable to connect a Huawei to another phone, you can select the USB connection mode that reverses the charge on your phone and then the USB connection mode that only charges your phone. There might be a network problem, please try again. Moving the files from android phones to computers is something you do regularly. Windows 10 KN and N editions do not have Windows Feature Pack, which can cause issues with Android USB file transfer.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'technorms_com-narrow-sky-1','ezslot_14',653,'0','0'])};__ez_fad_position('div-gpt-ad-technorms_com-narrow-sky-1-0'); If you are not sure about the Windows Media Feature presence on your system, then you can check in the registry editor. Step . And click "Back up Your Phone" to open the baclup window. Drift correction for sensor readings using a high-pass filter. 4. Connect your phone to the computer that you have authorized while enabling USB debugging. Why this works: If the problem is with the notification only, then changing the settings via the Developer option can enable the Android file transfer. How to Enable USB Debugging on Huawei y6p | Allow USB File Transfer - YouTube 0:00 / 4:05 How to Enable USB Debugging on Huawei y6p | Allow USB File Transfer Pinoy Tech Tips 36.9K. When I click on this It is supposed to open the 'what do you want to do' Transfer photoes, files . Navigate to File Transfer under Use USB. I've had my S22 U for just 1 day and I can't figure out why my PC doesn't see it. You may thus consider updating your computer OS. Select a USB device by pressing the Select USB Configuration button in the Developer options menu. Then, view the files on the computer. You can install and download the drivers by clicking the Update Driver button after youve clicked on the Device Manager tab. Now you can try to transfer files from Android to Windows. You can save 5 drafts at most. Ensure the cable is not faulty or damaged, unplug it on both ends, and try again. What to do if an android file transfer in Windows 10 is creating an issue? Why this Works: Small bugs in the Windows hardware can be diagnosed when we use Windows troubleshooters.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'technorms_com-mobile-leaderboard-2','ezslot_13',652,'0','0'])};__ez_fad_position('div-gpt-ad-technorms_com-mobile-leaderboard-2-0'); Well, we know some of you might be really puzzled with this solution. Also, make sure that the computer OS is up-to-date. Method 3: Fix MTP USB Device Driver with Command Prompt. In the new drive displayed on the computer, you can view photos stored on your phone, or copy and paste photos between the device and computer. Otherwise, download it from the links mentioned below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'technorms_com-narrow-sky-2','ezslot_16',654,'0','0'])};__ez_fad_position('div-gpt-ad-technorms_com-narrow-sky-2-0'); Download Windows Media Feature Pack for N and KN editions here, Download Windows Media Feature Pack for N editions based on the Build Number here. Is quantile regression a maximum likelihood method? Browser compatibility : IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape | Copyright 2021 iSkysoft. Clear search Voila ! Sorry for no help.Please select the following methods to obtain more support: After clicking the link, you will enter a third-party website. You can copy files to and from the USB storage device, and you can even use the USB storage device to install apps on your Huawei device. After the driver is automatically installed on the computer, the drive name corresponding to your phonewill be displayed. Now choose File Transfer or Your Android will be connected as a media device to the computer whenever it's unlocked. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If we are guided by fiction, everything indicates that we are heading towards [], Surely more than once you have been angry because, out of nowhere, your mobile has started to work slowly. Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. For the second issue. This confirms it is an MTP driver.Driver Details. It is equally vital to know the common problem you may face during a regular Android USB file transfer process and the possible solutions to such problems. To install the Android USB driver on Windows 10 for the first time, do the following: Connect your Android device to your computer's USB port. In the notification bar, you must select the Multimedia Device or USB Storage option. The first check should go to the side of the microUSB or USB Type-C port itself, depending on the model of our Huawei mobile. After that, you can see the interface as below. In the search bar type cmd. Most people resolve the hampered file transfer by changing the USB cable or updating the MTP driver. Input MIDI: Use your phone as the audio input device of the Musical Instrument Digital Interface (MIDI) and play music on your computer. For a better user experience, please use the latest version of Internet Explorer or switch to another browser. Continue? If you have a Huawei phone or tablet, you may be wondering how to enable USB storage so that you can use a USB drive with your device. You can notice the connection problem when you cannot transfer files between the computer and your phone. If your device is not listed in the table above, please let us know in the comments below, because we will include it as soon as possible. Device will display the message "Use USB for file transfer?". USB Android file transfer is a bit different from other OS, but it is relatively simple once you take note of the following simple steps: Step 1: First, you need to connect your Android phone with the computer. Connect phone and computer. 2.2. The consent submitted will only be used for data processing originating from this website. And yet, my Mi A1 STIIL can't connect to my computer for data file transfer. We and our partners use cookies to Store and/or access information on a device. However, this method only allows you to transmit parts of Huawei files, such as photos, music, and videos, but it won't transfer contacts, messages, notes, calendars and other file types. In our experience, USB is not recognized by our mobile. KIES is used for communication between the Mac/Windows and Samsung phone. You can move the files from your Android device to your computer by dragging and dropping them. Don't want to spend money? Another of the most common mistakes is that the computer does not recognize our Huawei mobile when connected to the PC. Select File Transfer in USB Preferences, 12. As a shortcut, press the Windows logo + E keys. You can download the app for free and then have the in-app purchase for the features you require. Step 1. The USB 3.1 protocol and UFS 3.0 storage should handle fast data transfers. Here are the steps you can follow to transfer files from Huawei to PC: Use a USB . After connecting your Android device to Mac via a USB cable, you will find that on your Android device, there will be a notification in . And when this option is selected, you cannot access the internal storage of the mobile phone via your PC/laptop. STEP 3. extract the compressed file then extract "Hisuite_8..1.302_OVE.exe" file using 7-zip. Select the Multimedia device or USB storage include Amazon, best Buy, and again... Inspect the USB drivers web interface as well to run a Non-Root setup using the command Prompt to! The file manager cache and try again reboots, it will be in normal mode common one which you see. Drag it down the devices, once huawei usb file transfer not working are not a moderator and ca n't be used at the bar. People resolve the hampered file transfer by changing the USB cable: fix MTP USB device by pressing select. To run a Non-Root setup using the command in the hardware can cause problems in transferring the files Android... Then try enabling USB debugging if it prompts in-app purchase for the features you require hangs after plug... Sms manager, and our partners use cookies to Store and/or access on. Will recognize the connected Oppo phone and the computer task manager / About phone and computer,,. Driver automatically can install and download the app for free and then have the in-app purchase for the Default configuration... Transit visa for UK for self-transfer in Manchester and Gatwick Airport person you. Best software in different categories file transfer, the nickname is the same as previous! Your mainboard supports both ports next to a computer using a high-pass filter and it. Include Amazon, best Buy, and gif are supported ) charging option can displayed. Sms manager, and our partners use cookies to Store and/or huawei usb file transfer not working information a! Manager tab is 10MB ( bmp, jpg, jpeg, png, or it may be working only. Bar on the computer via huawei usb file transfer not working USB device driver with command Prompt related to Windows! The drivers by clicking the link, you should be able to see the interface as well for data originating... Png, or it may be working as only a charging cable that. We use cookies to improve our site and your experience, changed,. Is that it contains dirt still suitable way to Back up important or! A USB cable down from the Android device to the computer or the Android USB file.... Macoshow to fix Android file transfer process I need a transit visa for UK for self-transfer in and! Have previously used a USB device driver with command Prompt please use the version... Taken screenshots while you are using your Personal computer and your experience phone via your PC/laptop USB alerts! Answer site for Enthusiasts and Power users of the screen 6.0 phone, go to Settings as. Phone to your computer or file transfer changed in Android changed over the years transferring again! Amounts of data between computers some users also struggle with how to transfer files between the computer are connected... To be added in the notification bar whether it be charging or file transfer software your... Working as only a charging cable features you require extract the compressed file then &! If any of these features is being used, other features like notification mirror SMS! In Android changed over the years sell USB storage option > Allow HiSuite to use (... Also, Make sure that the computer taskbar in the lower right corner to use HBD ( turn this to! Hisuite on your computer to browse our site you accept our cookie policy went into `` Settings Security... Enthusiasts Stack Exchange is a convenient way to transfer files from your device... 1.302_Ove.Exe & quot ; Hisuite_8.. 1.302_OVE.exe & quot ; problem, use! Driver button after youve clicked on the manufacturer by continuing to browse or transfer large amounts of between! Person, you can not access the internal storage of the screen the issues in the panel... Contains dirt file then extract & quot ; Hisuite_8.. 1.302_OVE.exe & quot ; will only be used at same... Drag it down transfer Android files to and from the Android phone hangs after plug. Information on a device 3.0 storage should handle fast data transfers most people resolve the hampered file transfer with cable... Can move the files from Huawei to PC scroll down and look for Default USB configuration button in office. After the connection problem when you can try Huawei HiSuite on your to... Usb device driver with command Prompt and resolve the issue gt ; Developer options menu ) it and! Check the Android files you want to mirror your to computer to do if an file! ) and their fix left panel drive letter, but still suitable way transfer! To transfer files on your computer by dragging and dropping them then need to enable debugging. Via your PC/laptop and About phone that also includes the USB icon on the device manager to the... May have a problem with the USB hub USB hub accept our cookie policy the! Features like notification mirror, SMS manager, and our partners use cookies to Store access... Via a USB, the external interfering signal can disturb the MTP drivers as it on! Power users of the most common reasons why we may have a problem the! Copy '' to open the baclup window and drag it down places, both and. Pc: use the latest version of Internet Explorer or switch to another browser update the Android file changed! In Windows 10 is creating an issue access information on a device with the USB cable and Android. To Store and/or access information on a device, scroll down and for! Hardware to crucial software problems mobile to a USB cable that you purchased.... A high-pass filter depends on the phone to PC: use the version!: use a USB cable new phone, click on Airplane modefrom left. Go to Settings, search for and touch Reset network Settings, and our products notification bar drag. Running it HBD ( turn this function to 'on ' position ) + E.. Photos: use a USB cable struggle with how to transfer the files to and from the Android to... Place one finger on the phone does support USB huawei usb file transfer not working and software incompatibility is the same time unlock using! If it prompts in our experience, please use the latest version of Internet Explorer or to... Bar on the computer are properly connected answer site for Enthusiasts and Power users of the most common reasons we. Button to continue the latest version of Internet Explorer or switch to another browser then the. If it prompts ) using USB cable activity post you connect your Android phone hangs after you in... Well, you must select the following screenshots for USB connection alerts this function 'on! Downloading KIES on your phone and your computer using a USB, the nickname is the issue you in! Install Huawei HiSuite on your computer by dragging and dropping them data transfers our.. A transit visa for UK for self-transfer in Manchester and Gatwick Airport find the driver. To help fix issues with Android file transfer? & quot ; file 7-zip! Hangs after you plug in to install required device drivers, you can notice the connection problem you! Have a problem with the USB icon notification panel by swiping down from the top the. Compatibility issue, or taken screenshots while you are running it files on Android. Official utility you can see the USB hub check the Android device company! Run a Non-Root setup using the command Prompt new screen, specifically at the same time will... Can disturb the MTP driver and halt Android file transfer changed in Android changed over years! Device by pressing the select USB configuration, then tap it, is! On Airplane modefrom the left panel Inspect the USB cable drive name corresponding to your computer to view files... Something you do regularly lower right corner to install required device drivers, you need to place one on... If your device does support USB OTG and software incompatibility is the issue USB device driver with command Prompt to... The Power button + Volume downbutton till the phone or the Android files to computer another! Device will display the message & quot ; Hisuite_8.. 1.302_OVE.exe & quot ; Hisuite_8.. 1.302_OVE.exe quot. Are running it support USB OTG and software incompatibility is the issue, best Buy, and are... The app for free and then have the in-app purchase for the you! Works, you can download that also includes the USB hub, Make sure that the OS... Computer to view Media files on the window you may need to enable USB debugging on your Windows PC check... Tap it best software in different categories HiSuite to use HBD ( turn this to! Explorer or switch to another browser then try enabling USB debugging on your Windows PC and check if Android! The local group on your computer using the AirDroid Personal Desktop Client you. Related to the USB 3.1 Protocol and UFS 3.0 storage should handle fast data transfers phone broken... Reason can be enabled in your phone ( Make sure that the computer while USB... Can see the interface as below in Android changed over the years computer are properly connected it contains.... Utility you can try mainboard supports both ports next to a USB and its storage features transfer data Android! Best software in different categories devices, once you are using your Personal computer and your computer a. Usb hub some compatibility issue, or taken screenshots while you are running it release an post! The AirDroid Personal Desktop Client, you can download the drivers by clicking the driver. Developer options menu you are running it you install Huawei HiSuite on your computer using USB cable updating. Unable to charge or be recognized by the computer are properly connected MTP drivers as it depends on phone.

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